Shipping Policy

Effective Date: 8 December 2025

At Mittal Saree Centre, we are committed to ensuring that your order reaches you safely and on time. This Shipping Policy explains how we process, dispatch and deliver your orders.

1. Order Processing

• Orders are processed within 1–3 business days after successful payment confirmation.

• Orders are not processed on Sundays or public holidays.

• Customized, personalized or pre-order products may require additional processing time.

• Once your order has been processed and dispatched, you will receive the relevant shipping and tracking details.

2. Delivery Time

Within India

Orders within India are generally delivered within 5–7 business days from the date of dispatch.

Delivery times may vary depending on your location, courier availability and other circumstances beyond our control.

International Orders

International orders are generally delivered within 10–15 business days from the date of dispatch.

International delivery timelines may vary depending on the destination country, customs clearance and local courier services.

3. Shipping Charges

• Shipping charges are calculated at checkout based on the delivery location and order weight.

• Free shipping is available on orders above ₹3,000, subject to applicable terms and promotional conditions.

• Any applicable shipping charges will be displayed before you complete your order.

4. Order Tracking

Once your order has been dispatched, you will receive the tracking details through the contact information provided while placing the order.

You can use the tracking information to check the status of your shipment through the respective courier service.

5. Delivery Delays

While we make every effort to deliver your order within the estimated timeframe, unexpected delays may occur due to:

• Weather conditions

• Courier service disruptions

• Public holidays

• High order volumes

• Natural events or other circumstances beyond our control

• Customs clearance delays for international shipments

Mittal Saree Centre shall not be responsible for delays caused by circumstances beyond our reasonable control.

6. Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete delivery information while placing an order.

Please carefully check your:

• Name

• House/Flat Number

• Street/Area

• City

• State

• PIN/ZIP Code

• Contact Number

Mittal Saree Centre will not be responsible for delays, failed deliveries or additional charges resulting from an incorrect or incomplete delivery address.

7. International Shipping & Customs

For international orders, additional customs duties, taxes or other charges may be applicable depending on the destination country.

Any such charges imposed by the destination country’s customs authorities are the responsibility of the customer.

Customs clearance may also result in additional delivery time.

8. Delivery Attempts

The courier partner may make multiple delivery attempts at the provided address.

If the customer is unavailable or the delivery cannot be completed due to an incorrect address or other customer-related reason, the shipment may be returned to us.

Additional shipping charges may apply for re-dispatching such orders.

9. Damaged Package

If your package appears to be damaged or tampered with at the time of delivery, please inform the delivery person and contact us as soon as possible.

For damaged, defective or incorrect products, please refer to our Return & Refund Policy and contact us within the specified timeframe.

10. Contact Us

If you have any questions regarding your order or shipment, please contact us:

Mittal Saree Centre
Email: info@mittal-saree-centre.com

Our team will be happy to assist you with your shipping-related queries.